HRT-VIA Paratransit APP

Here are some useful tips for downloading and use the HRT-VIA Paratransit APP

  • App is located in the IPhone and Android app-store. Find it by searching “HRT Paratransit”
  • Logging in on the APP – It is the same login as the Web portal.
    • HRT ID and a password – you can click to retrieve your password if you need help.
    • Retrieve Password – a new password will be texted to you. If you need help call VIA or ECI
  • Once logged in, check your account information by clicking on the white arrow next to your name and phone number
  • On the APP you can book rides either reoccurring or one time
  • View, edit, or cancel rides
  • Track the real-time location of your driver
  • Update the payment method

Click here if you would like to view the PowerPoint used during VIA’s presentation on the APP.  Remember you can go to https://gohrt.com/paratransit for any questions or call them at (757) 455-8010. 

 

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