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ECI’s Operational Plan during COVID-19

ECI recognizes the seriousness and effect that the Coronavirus (COVID-19) can have on people we work with. So that ECI staff and participants stay safe, we have established the following operational plan effective September 9, 2020.
  • ECI’s office will be open for scheduled appointments only.
  • ECI staff continue to be available by phone and e-mail, Monday – Friday, 9 am – 5 pm.
  • ECI will not be holding any in person group activities and participant-led events at ECI until further notice. 
  • ECI’s Facebook page, website, and newsletter will be updated to reflect this policy and any changes.

Click here for resources

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Virtual Independent Living Skills
Training Webinars
During the month of September, ECI will hold a webinar on Monday, Wednesday, and Friday from September 2 to September 30. Everyone is welcome to join these webinars. Click here for information about these webinars.

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Virtual Youth IL Skills Training Webinars

During the month of September, ECI is hosting Youth IL Skills Training for youth between the ages of 17-24 and who use ECI services. Click here for information about this training series.

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Face Masks and the ADA

On August 10, 2020, Colleen Miller from the disAbility Law Center of Virginia conducted a presentation on Your Rights: Wearing Protective Masks. The information in this video is current as of August 10th and the information is subject to change. To view the YouTube video, click here.  

HRT-VIA Paratransit APP

Here are some useful tips for downloading and use the HRT-VIA Paratransit APP

  • App is located in the IPhone and Android app-store. Find it by searching “HRT Paratransit”
  • Logging in on the APP – It is the same login as the Web portal.
    • HRT ID and a password – you can click to retrieve your password if you need help.
    • Retrieve Password – a new password will be texted to you. If you need help call VIA or ECI
  • Once logged in, check your account information by clicking on the white arrow next to your name and phone number
  • On the APP you can book rides either reoccurring or one time
  • View, edit, or cancel rides
  • Track the real-time location of your driver
  • Update the payment method

Click here if you would like to view the PowerPoint used during VIA’s presentation on the APP.  Remember you can go to https://gohrt.com/paratransit for any questions or call them at (757) 455-8010.