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The following is information obtained from the Social Security Administration’s Public Affairs Specialist, Lizna Odhwani.

In 2021, the Federal Trade Commission (FTC) received over 396,000 complaints of government imposter scams.  For more information on this, visit:

Nearly 9% said they lost money to a scammer—more than $442 million.  To prevent further losses, we urge everyone to use caution when receiving calls from someone claiming to be from a government agency.

Here are a few things to remember and share with clients, friends, and family.  We will never:

  • Threaten arrest or legal action if someone does not immediately send money to resolve an overpayment.
  • Promise to increase benefits or resolve identity theft issues for a fee or by moving money into a protected account.
  • Require payment with a retail gift card, prepaid debit card, cryptocurrency, wire transfer, internet currency, or by mailing cash.
  • Send text or email messages that contain personal information.

Our scam prevention message is simple: 

  • Hang up on suspicious calls from “government officials” calling about a problem with your Social Security number or account.
  • NEVER make payments with gift cards, wire transfers, or by mailing cash.
  • Report Social Security scams to OIG.SSA.GOV.
  • Report other scams to
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